Legal

Terms of Service

Last updated: April 24, 2026

The short version

You use relly. We provide it as described. Don't break things or break laws. Early access has some caveats (pre-release, may change). Cancel anytime. No hidden traps.

1. Who we are

relly is operated by relly Labs, a project of PermissionLabs. "relly", "we", "us", and "our" refer to this entity. "You", "your", and "customer" refer to the person or organization using relly.

2. Agreement to these terms

By creating an account, joining the early access list, or using any relly service, you agree to these terms. If you are entering into this agreement for a team, you represent that you have authority to bind that team.

3. Early access

relly is in early access until public launch on May 18, 2026. During early access:

  • Features may change, break, or be removed without notice.
  • We may pause, revoke, or waitlist access for any reason.
  • Early access pricing ($20/seat/month) applies for the first 12 months after your account activation, after which standard pricing ($40/seat/month) applies.
  • Discount codes emailed at launch are single-use, non-transferable, and tied to the email address you registered with.

4. Your content

You retain all rights to the content your team creates, records, or generates through relly ("Customer Content"). You grant relly a limited license to process Customer Content solely to operate the service for you. We do not use Customer Content to train public models.

5. Acceptable use

You may not use relly to:

  • Record people without legally required consent.
  • Violate any law, regulation, or third-party right.
  • Attempt to reverse engineer, scrape, or overload the service.
  • Generate content that harms, defames, or defrauds others.
  • Bypass rate limits, authentication, or encryption.

We may suspend or terminate accounts that violate this section.

6. Billing and cancellation

Paid plans are billed monthly unless otherwise agreed. You can cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period; we do not refund the current period unless required by law.

We may change pricing with at least 30 days' notice for existing customers.

7. Service availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced when practical. We are not liable for outages caused by third-party providers, force majeure, or issues outside our control.

8. Intellectual property

relly, the relly wordmark, and all product UI, code, and brand assets are the property of relly Labs. Nothing in these terms grants you any rights to our IP beyond the right to use the service as described.

9. Warranty disclaimer

relly is provided "as is" and "as available". We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated outputs may contain errors or inaccuracies; you are responsible for reviewing output before acting on it.

10. Limitation of liability

To the maximum extent permitted by law, relly Labs is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability in any 12-month period is capped at the amount you paid us in that period, or $100 if you are on a free tier.

11. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Delaware. For EU users, mandatory consumer rights under your local law remain available.

12. Changes to these terms

We will notify registered accounts of material changes at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.

13. Contact

Questions about these terms: hykim@permissionlabs.com